Privacy Policy

Namma Combat ("we", "us", "our") values your privacy. This Privacy Policy explains what personal information we collect from visitors to nammacombat.com, how we use it, and the choices you have. Please read this carefully before using our website or submitting any form.

1. Who we are

Namma Combat is a combat sports and strength training academy operating as a sole proprietorship, located at 10, 80 Feet Road, 4th Block, Koramangala, Bangalore 560034, Karnataka, India. You can reach us at privacy@nammacombat.com or 77700 87700.

2. What information we collect

When you book a trial class or fill out any enquiry form on our website, we collect:

• Your full name
• Your phone number
• Your area of interest (Boxing, Kickboxing, MMA, BJJ, Wrestling, Judo, S&C, Animal Flow, Kids program, or other disciplines we offer)
• The page or source through which you reached us
• The date and time of submission

We do not collect financial information, government identification numbers, health records, passwords, or any other sensitive personal data through this website.

When you browse our website, we automatically collect basic analytics information such as device type, browser, pages viewed, and approximate location (city-level only). This is handled through Google Analytics 4.

3. How we collect information

Information is collected only when you actively submit a form on our website or when your browser loads our analytics code as you browse. We do not use tracking pixels, advertising cookies, or third-party trackers beyond Google Analytics.

4. Why we use your information

We use the information you provide to:

• Contact you to schedule your trial class or respond to your enquiry
• Inform you about relevant classes, schedules, or program updates if you sign up as a member
• Improve our website and understand how visitors use our content
• Meet our legal and regulatory obligations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Who we share information with

We share limited information only with:

• Zoho CRM (Zoho Corporation, India) — we use Zoho to store and manage lead information submitted through our forms. Zoho acts as our data processor and is bound by its own data protection standards.
• Google Analytics 4 (Google LLC) — we use Google Analytics to understand website traffic. Google may process this data outside India.
• Service providers and authorities — if required by law, court order, or government regulation.

We do not share your information with advertisers, marketers, or any party not listed above.

6. How long we keep your information

• Unconverted leads: 24 months from the date of submission, after which we delete or anonymise the data.
• Active members: for the duration of your membership plus 3 years, to meet record-keeping and legal obligations.
• Website analytics: Google Analytics retains aggregated data for a maximum of 14 months.

7. Your rights

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information
• Withdraw consent for processing
• Receive a copy of your information in a portable format
• Nominate another person to exercise these rights on your behalf
• Lodge a grievance with our Grievance Officer or the Data Protection Board of India

To exercise any of these rights, email us at privacy@nammacombat.com. We will respond within 30 days.

8. Cookies

Our website uses only essential functional cookies and Google Analytics cookies. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features of the website may not work as expected if you do.

9. Data security

We take reasonable technical and organisational measures to protect your information, including secure transmission (HTTPS), restricted internal access, and use of reputable service providers. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children

Our website is intended for use by adults. If you are under 18, please do not submit any personal information without the involvement of a parent or guardian. Our kids program enrolment is handled by parents directly.

11. Grievance Officer

In accordance with India's Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer regarding any concerns about your personal data:

Grievance Officer — Namma Combat
Email: privacy@nammacombat.com
Address: 10, 80 Feet Road, 4th Block, Koramangala, Bangalore 560034

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top. If the changes are significant, we will notify you by email or a prominent notice on the website.